To facilitate access to Haiti, starting 31 January 2010, Air France will strengthen its regional Caribbean flight network with two additional frequencies to Santo Domingo departing from Pointe-à-Pitre and Miami. These frequencies will complete a basic schedule of nine direct weekly flights out of Paris to the Dominican Republic.
Ever since the terrible earthquake that hit Haiti on 12 January, Air France has been providing human and material resources to provide aid and assistance with the rescue and evacuation operations.

Air France is actively involved in the repatriations organized by the French State. By 20 January, a total of 450 people had been transported back to Metropolitan France aboard Air France flights.

The airline has also introduced special fares for NGO members and members of the Haitian community who wish to go to Haiti. These cheaper fares also include a higher baggage allowance and excess baggage discounts.

Air France has organized special cargo flights to Santo Domingo, ensuring that emergency equipment required by humanitarian organizations arrives.

Air France has been operating flights to Haiti since 1947 and employs both local and subcontracted staff. The Air France Foundation has regularly sponsored humanitarian projects.

Air France shares in the grief of the people affected by this tragedy and expresses its full solidarity with the people of Haiti.